Wednesday, December 30, 2009

Connecting Dots

So various US government agencies had information that could have prevented the Christmas Day terrorist attack. Why didn't they connect them? A New York Times editorial blames counterterrorism officials, putting the failure down to a "very bad judgement call." In an op-ed yesterday, a former Department of Homeland Security inspector general blames technology, suggesting "rationalizing" government counter-terrorism databases.

Neither people or technology are the root cause of the difficulties in sharing intelligence. Politics is. Government agencies all want to contribute to stopping terrorist attacks, but bring to the table different specific skills and priorities. These differences can make them reluctant to share intelligence with their counterparts. Some fear that their counterparts will reveal methods of intelligence collection that need to be kept secret or will expose information that the terrorist can use to plan their next attack. Others are reluctant to share intelligence that casts a shadow on their efforts or undermines their skills and priorities. On the flip side, some agencies are unwilling to make decisions based on information they did not collect and cannot themselves verify.

This is politics. Replacing officials and improving technology will not make it go away. It is not clear what can. The Director of National Intelligence does not have much power to force or entice agencies to share more effectively, and the president may be distracted by other issues or hobbled by opposition from Congress.

One solution might be to foster an intelligence culture that rewards sharing. The military has had some success in promoting inter-service cooperation by, for example, rewarding officers that serve in other areas of the military or government. But this is not an overnight cure. At best, it might create a culture of greater sharing in the next generation of intelligence professionals. Politics can be tamed, but it won't go away.

1 comment:

Rob said...

I think you may be underestimating the very real implications of bureaucratic theory. These are very large organizations and that fact in and of itself means they will not be easy to change. I currently work for an organization that has received new leadership that want to impose a large amount of changes. It is a big org but is no where near as big as the hodge podge of intel orgs. Two things happen when the new guy demands change: the change happens on paper but does not effectively change in the real world or nothing happens at all and everybody begins to take bets on how long the new guy will last.

Also there is the sand box problem. If i only get credit for stuff having to do with my sandbox, then it is not in my best interest to help or pass on info i get that effects another sandbox. On the flip side if i am going to get blamed for what happens in another sandbox then you have totally defeated the purpose of workforce specialization and you get what happened with Katrina (FEMA was trying to have way too many hats on and therefore did none of them well).